Legislations and Security

Table of content

Holvi's services
In which countries do we offer our services?
Pricing plan
Holvi's tutorial videos


Security

What can I do to keep my own computer secure?
Is my personal data safe?
Is my money safe?
What technologies does Holvi use to secure the site?

 

Legislations
How is Holvi regulated?
Where are customer funds kept?
What laws govern Holvi's operations?

 

 

In which countries do we offer our services?
Right now we offer services for companies with the headquarter in the following countries: Germany, Finland and Austria. All information about e-residency can be found here. According to this our verification processes are limited to those countries. However we are working hard on offering our services also in other countries.

 


Pricing plan
All information about Holvi's pricing can be found here for Germany, Austria and Finland (you can change the language settings in the upper right corner). The pricing for e-residency customers can be found here.

 

 

Tutorial videos
All tutorial videos can be found here

 


What can I do to keep my own computer secure?

Always install the latest security updates and an up-to-date anti-virus software. Avoid installing applications from sources you don’t trust completely. Do not open any suspicious email attachments or click on links received people you might not know. If you’re hardcore, use a dedicated computer, or live CD operating system for online banking.



Is my personal data safe?
Privacy is very important to us and we are determined to protect your personal data as well as your money.

Holvi will never hand over your data to any third parties, without a legal obligation to do so (such as receiving a subpoena).

 

Is my money safe?
Your money is safe within Holvi. Holvi Payment Services Ltd is regulated and licensed to operate across the EU by the Financial Supervisory Authority of Finland (FIN-FSA) as an Authorised Payment Institution. Security is our main responsibility and we will do everything in our power to keep our customer funds safe and secure.

All funds on the payment accounts of Holvi customers are held in segregated client money accounts in European banks. The EU Payment Services Directive and the Payment Institutions Act (Maksulaitoslaki) have clear regulations on how Holvi must segregate and safeguard its customers' money. 

Funds are separated from Holvi's balance sheet so in the unlikely case that Holvi becomes insolvent:

  1. Customers funds will be 100% segregated in client money accounts. Meaning that they are not affected at all by the insolvency since Holvi is not the owner.
  2. Customers will be able to transfer their moneys at all times.

 

 

What technologies does Holvi use to secure the site?
Holvi follows security standards defined by the FIN FSA, including standard 1.3 on Reliable Governance and 4.4b on Risk Management. We use the latest tools and techniques to secure our network, servers, software and web applications.

Holvi services are built upon secure Amazon Web Services and robust open-source components. Amazon Web Services are located in the EU region.

Your communication with the website is protected by strong TLS/SSL encryption.

 

 

How is Holvi regulated?
Holvi Payment Services Ltd is regulated by the Financial Supervisory Authority of Finland (FIN-FSA) as an Authorised Payment Institution with license to operate in the European Economic Area.

Holvi® is a registered trademark of Holvi Payment Services Ltd. a company founded in 2011 and based in Helsinki, Finland.

Holvi is authorised by the FIN-FSA to operate payment accounts and execute payment transactions to, from and between payment accounts.

 

Where are customer funds kept
We hold customer funds segregated at European partner credit institutions. We are not the beneficiary, our customers are.

The EU Payment Services Directive and the Payment Institutions Act (Maksulaitoslaki) have clear regulations on how Holvi must segregate and safeguard our customers’ money. In an unlikely insolvency event, the funds held in our customers’ payment accounts are protected from other creditors’ claims and can be repaid to our customers.

 

What laws govern Holvi's operations?
Providing payment services is a regulated activity within the European Union. All payment service providers (PSPs) operate under the EU Payment Services Directive (2007/64/EC).

In Finland the Payment Services Directive (PSD) is implemented by the Payment Institutions Act (Maksulaitoslaki, 30.4.2010/297 MLL) and Payment Services Act (Maksupalvelulaki, 30.4.2010 MPL).

Holvi is required to identify and verify its customers according to the Act on Detecting and Preventing Money Laundering and Terrorist Financing. Collecting personally identifiable information is governed by relevant laws (Henkilötietolaki, 22.4.1999/523 HTL).

 

 

 

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