How To: Identity Verification

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In order to verify you as a Holvi user, we also need to verify your identity. For this we are  have chosen easy and safe ways. Please, follow the given steps and verify depending on residency

1. TUPAS-Verification in Finland

Customers from Finland can easily verify their identity using personal banking credentials (Tupas). Tupas is completed using personal banking credentials here. You only need to verify your identity once.

If you are not able to do the Tupas verification, please upload the following documents under your profile:

- A clear picture of your latest passport, where your picture and the passport dates are visible

- A selfie of you holding your passport

- A recent invoice or other official document you have, that shows your address

 

2. IDnow Verification Germany/Austria & the Eurozone 

Customers from Germany, Austria and the Eurozone (Belgium, France, Ireland, Italy, Netherlands) complete their verification through a video chat with IDnow. To do this, you need a computer with a webcam or a smartphone which can install the IDnow app, as well as your ID and mobile phone.

Your personal verification will be completed through a video chat with IDnow. To do this, you need a computer with a webcam or a smartphone which can install the IDnow app, as well as your ID and mobile phone.

Please note: you do not need to book a time with IDNow – just have your phone with a proper camera and ID at hand. You will be directed along the way, but it is good to note that you should be in a space with good lightning and internet coverage. Also, as you will get directions along the way, it is good if you can do the identification in a somewhat quiet space.  

To check your verification status or to start the verification, simply go to your profile and click on "Identity Verification". If you see the text "Verification completed", then you are already done – congratulations!

Otherwise, please click on the IDnow button to receive your code for the video session, and then simply follow the instructions on the screen.

After the video chat, please wait until you are redirected to your account – do not close the window too early. You will then have to confirm that your address is correct to complete your identity verification.

3. Signicat Verification for e-Estonia

As an e-resident, please choose "Estonia" as your country of residence when starting registration of your account. In a later step, you are asked to enter your personal address - please enter your actual main residence here.

After this, you will need your e-residency card and card reader to verify your identity through Signicat, and in a last step upload a colour picture of your passport.

 

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