FAQs - Card Management

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1. How can I block my card? 

You can temporarily block your card by going to Payment cards > choose the card you want to block > Block. More information about the card management can be found here.

2. I forgot my PIN. What to do?

You can check your PIN by going to My profile > My cards > choose the correct card > Show PIN. Holvi will send a confirmation code to your mobile phone.  More information about the card management can be found here.

3. How do I destroy my card?

If you want to destroy your Holvi Business Mastercard, you can cut it in half (remember to also cut the chip) and contact our support team at support@holvi.com to destroy the card in the system. 

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