Please follow these steps if you notice an unauthorised card transaction:
- Block your card to prevent more unauthorised card transactions. You can find the card settings via the account settings on the lower left of the browser window or via Profile in your Holvi app.
- Fill in this form to inform us about the unauthorised card transaction and initiate the card dispute process (Please note: please submit one form per transaction)
- If you suspect fraud please also report the transaction to the police
- We will get back to you via email. Please keep an eye on your email inbox in case we have any additional questions