Version: 1.1
Last update: 3. December, 2024
This Fee Schedule details all fees that apply when using Holvi Services, billed monthly.
For your reference, we’ve created a glossary with key terms.
- Visit our website for more information on fees and services
- View our Pricing Terms for full pricing T&Cs
Holvi plans
| Holvi plans | Monthly subscription plans | Annual subscription plans |
| Holvi Lite | €9 per month (VAT excluded) | €4,50 per month (VAT excluded) |
| Holvi Pro | €15 per month (VAT excluded) | €9 per month (VAT excluded) |
| Holvi Pro+ | €18 per month (VAT excluded) | €15 per month (VAT excluded) |
Business banking & cards
| Payment Account | Holvi Lite | Holvi Pro | Holvi Pro+ | ||||||||||||
| Payment Accounts with DE IBANs | 2 included | 5 included | 5 included | ||||||||||||
| Additional Payment Accounts with DE IBANs | €1 per month with a total maximum of 10 accounts | €1 per month with a total maximum of 10 accounts | €1 per month with a total maximum of 10 accounts | ||||||||||||
| BIC/SWIFT codes | Included | ||||||||||||||
| Transfers & Direct Debits | Holvi Lite | Holvi Pro | Holvi Pro+ | ||||||||||||
| SEPA Credit Transfer (SCT) & Direct Debit (SDD) |
500 transactions per month included €0.25 per additional transaction |
500 transactions per month included €0.25 per additional transaction |
500 transactions per month included €0.25 per additional transaction |
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| SWIFT Transfers in and out | €6 per inbound and outbound transfer*2 | ||||||||||||||
Holvi Business Debit Card |
Holvi Lite | Holvi Pro | Holvi Pro+ | ||||||||||||
| Holvi Business Debit Mastercard (physical) | 1 included | 3 included | 3 included | ||||||||||||
| Additional cards (physical) | €3 per month per card | €3 per month per card | €3 per month per card | ||||||||||||
| Holvi Business Debit Mastercard (virtual) | 1 included | 1 included | 1 included | ||||||||||||
| Additional cards (virtual) | €3 per month per card | €2 per month per card | €2 per month per card | ||||||||||||
| Custom card spending limits | Included | ||||||||||||||
| Replacement card (physical) | €5 per card (one-time fee) | €5 per card (one-time fee) | €5 per card (one-time fee) | ||||||||||||
| ATM usage (Cash withdrawals) | 2.5% of withdrawal amount | 2% of withdrawal amount | 2% of withdrawal amount | ||||||||||||
| Foreign card usage | 2% of the transaction amount | 2% of the transaction amount | 2% of the transaction amount | ||||||||||||
| Chargeback fee (only where chargeback is declined by Mastercard®) | €10 per chargeback | €10 per chargeback | €10 per chargeback | ||||||||||||
| Card labels | Included | Included | Included | ||||||||||||
| Instant card locking or unlocking | Included | Included | Included | ||||||||||||
| Apple Pay and Google Pay | Included | Included | Included | ||||||||||||
| Account management | Holvi Lite | Holvi Pro | Holvi Pro+ | ||||||||||||
| Multiple users | Included | Included | Included | ||||||||||||
| Instant top-up | 2.5% per payment | 2% per payment | 2% per payment | ||||||||||||
*2 "The payee’s payment service provider may also reject, return or delay the Payment Transaction due to missing, incomplete, incorrect or closed Payment Information. In this case, both the payee’s payment service provider may deduct an additional fee directly from the Payment Amount and Holvi may apply an additional fee to the monthly subscription fee."
Business credit |
Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||||
| Business credit line & card | Not included | By application, plans start from €6 per month | By application, plans start from €6 per month | |||||||||||
Holvi Business Credit Card |
Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||||
| Monthly credit line fee | Not included |
1 instalment: €6
3 instalments: €9
6 instalments: €12 |
1 instalment: €6
3 instalments: €9
6 instalments: €12 |
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| Holvi Business Credit Card | Not included | 1 virtual card included 1 physical card included |
1 virtual card included 1 physical card included |
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| Replacement card (physical) | Not included | €10 per card (one-time fee) | €10 per card (one-time fee) | |||||||||||
| Card payments (in EUR) | Not included | Included | Included | |||||||||||
| ATM usage (Cash withdrawals with physical card, if enabled) | Not included | 2% of withdrawal amount | 2% of withdrawal amount | |||||||||||
| Foreign card usage | Not included | 2% of the transaction amount | 2% of the transaction amount | |||||||||||
| Instant card locking or unlocking | Not included | Included | Included | |||||||||||
| Apple Pay and Google Pay | Not included | Included | Included | |||||||||||
| Overdrawing the credit line | Not included | €10 | €10 | |||||||||||
| Agreement on a repayment holiday or deferral period, making a repayment agreement | Not included | €10 | €10 | |||||||||||
| Changing the repayment schedule | Not included | €10 | €10 | |||||||||||
| Changing the credit limit | Not included | €10 | €10 | |||||||||||
| Reimbursement of an overpayment | Not included | €45 | €45 | |||||||||||
| Closing a credit line by Holvi | Not included | €10 | €10 | |||||||||||
| Delivery of the payment plan for a closed credit line | Not included | €25 | €25 | |||||||||||
| Other admin tasks | Not included | €25 per hour (min. 1 hour) | €25 per hour (min. 1 hour) | |||||||||||
A note on card billing of all types.
Fees for receiving and using a Holvi Business Mastercard® are billed on a monthly basis (per billing cycle) and are not affected by a mid-billing cycle change in subscription. Any change will come into effect in the next billing cycle.
A note on maximum card amounts
Please note that Holvi may set a limit to the number of cards issued to a single user for security reasons.
Cash withdrawals at ATMs
Please note that some ATM providers charge add-on fees for the use of their ATMs, and some merchants add a surcharge for accepting certain card types. You may also be subject to a merchant’s T&Cs when using your Holvi Business Mastercard®. It's your responsibility to review and agree to these before completing a Holvi card transaction.
Using Holvi cards abroad
Your Holvi Business Mastercard® supports payments in multiple currencies. When the payment is a non-EU currency, Holvi charges a percentage of the transaction amount on top of the Mastercard® wholesale rate, based on the calculation made by Mastercard® as the issuing Card Network. Foreign exchange fees may be charged at the moment of purchase. For reference, please see the Euro foreign exchange rates, issued by the European Central Bank.
Connections
| Connections | Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||||
| Lexware Office Connection | Included | Included | Included | |||||||||||
| DATEV Connection | €3 per month | €3 per month | €3 per month | |||||||||||
Invoicing & sales
| Invoicing & sales | Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||||
| Create, send and track invoices | Not included | Included | Included | |||||||||||
| E-invoice sending via a network | Not included |
500 transactions per month included €0.50 per additional e-invoice |
500 transactions per month included €0.50 per additional e-invoice |
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| E-invoice receiving via a network | Not included |
500 transactions per month included €0.50 per additional e-invoice |
500 transactions per month included €0.50 per additional e-invoice |
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| E-invoice sending via PDF or Email | Not included | Included | Included | |||||||||||
| E-invoice receiving via PDF or Email | Included | Included | Included | |||||||||||
| Payment reconciliation (automatically match incoming payments with your invoices) | Not included | Included | Included | |||||||||||
| Contact list for managing invoicing details | Not included | Included | Included | |||||||||||
| Inventory management | Not included | Included | Included | |||||||||||
| Online store | Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||||
| Online store | Not included | Not included | Included | |||||||||||
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Online sales collection (inbound payments) |
Not included | Not included | 2.5% transaction fee | |||||||||||
| Online store tracking | Not included | Not included | Included | |||||||||||
Business insights
| Business insights | Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||
| Cashflow forecast | Included | Included | Included | |||||||||
| Income, expenses, profit and VAT summaries | Included | Included | Included | |||||||||
| VAT balance calculator | Not included | Included | Included | |||||||||
| Daily and weekly business reports | Included | Included | Included | |||||||||
| Email, push and SMS notifications | Included | Included | Included | |||||||||
Expense management
| Expense management | Holvi Lite | Holvi Pro | Holvi Pro+ | ||||||||||||
| Receipt scanning and storing | Included | Included | Included | ||||||||||||
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Bookkeeping preparation Categories, VAT rates and notes |
Included | Included | Included | ||||||||||||
| Expense claims | Included | Included | Included |
Bookkeeping & reports
| Bookkeeping & reports | Holvi Lite | Holvi Pro | Holvi Pro+ | ||||||||||||
| Smart transaction filters for easy bookkeeping prep | Included | Included | Included | ||||||||||||
| Add non-Holvi transactions | Not included | Included | Included | ||||||||||||
| Bookkeeping reports | Included | Included | Included | ||||||||||||
| Advanced reports and exports | Not included | Included | Included | ||||||||||||
| Export account information via Dropbox | Included | Included | Included |
Customer care
| Customer care | Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||
| Live chat and email support | Included | |||||||||||
| 24/7 Solvi chatbot [DE, FI only] | Included | |||||||||||
| Help Centre | Included | |||||||||||
Administrative Fees
Some actions require us to carry out manual work – for example, cancelling payments, notifying you of an executed or refused payment transaction, tracking non-executed or incorrectly executed payment transactions or returning funds paid due to incorrect unique identifiers.
These actions cost us extra. As such, they’re subject to additional fees.
| Admin fees | Holvi Lite | Holvi Pro | Holvi Pro+ | |||||||||
| Payment reminder (first payment reminder will not incur any cost) |
€5 per reminder |
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| Recall (wrong payment instruction) |
€15 per recall |
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| Individual processing |
€15 per request |
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| Valid refusal of direct debit due to insufficient funds |
€5 per payment |
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| Other administrative tasks |
€25 per hour (min. 1 hour) |
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Glossary
Accounting Partner: The accounting firm that provides accounting services for Zen and Zen+ customers.
Banking Day: Any day other than a Saturday, Sunday or listed holiday. More information can be found in our Help Centre.
Card Networks: Refers to Mastercard International Inc. and/or Visa Europe Services Inc. or any other applicable card brands.
Chargeback: A demand by the cardholder (you) for a retailer to cover the loss on fraudulent or disputed transactions.
Customer: A natural person or legal person with a bonafide business purpose in whose name the Holvi Account is opened.
Customer Support: The service Holvi offers to help its Customers resolve customer support requests or answer questions concerning Holvi and its services. More information on Holvi customer support is available in our Help Centre.
FIN-FSA: The Financial Supervisory Authority of Finland. More information on the FIN-FSA can be found on the FIN-FSA website.
Holvi: Short for Holvi Payment Services Ltd, including any branch being established, also referred to in our Terms and Service as ‘we’, ‘us’ and ‘our’.
Holvi Services: Are services Holvi provides to its Customers within the scope described in Section 1 of our Terms of Service. Also referred to in our Terms as ‘Holvi Service’ (singular) particularly when they relate to Holvi’s primary service of operating the Customer’s Payment Account and the execution of Payment Transactions related to these Payment Accounts.
Holvi Website: Our website, www.holvi.com.
SEPA: Refers to Single Euro Payments Area.
Service Description: The document in which the content of the Zen+ Service is described and available on Holvi Website.
User: The natural person using the Holvi Service and authorised by the Customer to use the Customer's payment account on behalf of the Customer.