Questions? Find answers here.
Browse answers to some of our most frequently asked questions.
Categories
-
Associations Guides for Finnish registered associations. Open a Holvi account, Online Store, invoicing, cards and salary payments
-
Investments How to start investing with Holvi
-
Opening an account How to open an account, accepted business types, choosing a plan, account verification and more
-
Account management Managing your account and users, changing addresses, passwords, closing an account and more
-
Business account How to send and receive money, payment delays, cash withdrawals, IBAN & BIC, financial insights and more
-
Holvi cards How to order a card, delivery times, changing PINs, troubleshooting card issues, Apple Pay, Google Pay, cancelling a ...
-
Invoicing How to set up invoicing, creating, sending and managing invoices, matching to payments, e-invoicing and more
-
Bookkeeping How to prep for taxes in Holvi, categories & groups, bookkeeping reports, working with an accountant plus Holvi Zen &...
-
Connections Here you can find information about Holvi's connections, including Bank Connections and Payment Initiation Services
-
Contacts & inventory How to use contacts and inventory in Holvi, adding and editing contacts and items, general guidance
-
Online store How to set up an online store, managing store settings, adding items, shipping details, store refunds and more
-
Expense claims How to create new expense claims, approving and managing claims and general guidance
-
Payroll How to set up payroll, help on paying salaries in Holvi
-
Security Information on how Holvi keeps your money and personal data safe, plus our latest security updates
-
Legal Find all our T&Cs, fee schedules, privacy policy, acceptable use policy, imprint and other legal documents
-
Contact us Can't find the answers you need? Get in touch with our support team