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Questions? Find answers here.
Browse answers to some of our most frequently asked questions.
Categories
Associations
Guides for Finnish registered associations. Open a Holvi account, Online Store, invoicing, cards and salary payments
Investments
How to start investing with Holvi
Opening an account
How to open an account, accepted business types, choosing a plan, account verification and more
Account management
Managing your account and users, changing addresses, passwords, closing an account and more
Business account
How to send and receive money, payment delays, cash withdrawals, IBAN & BIC, financial insights and more
Holvi cards
How to order a card, delivery times, changing PINs, troubleshooting card issues, Apple Pay, Google Pay, cancelling a ...
Invoicing
How to set up invoicing, creating, sending and managing invoices, matching to payments, e-invoicing and more
Bookkeeping
How to prep for taxes in Holvi, categories & groups, bookkeeping reports, working with an accountant plus Holvi Zen &...
Connections
Here you can find information about Holvi's connections, including Bank Connections and Payment Initiation Services
Contacts & inventory
How to use contacts and inventory in Holvi, adding and editing contacts and items, general guidance
Online store
How to set up an online store, managing store settings, adding items, shipping details, store refunds and more
Expense claims
How to create new expense claims, approving and managing claims and general guidance
Payroll
How to set up payroll, help on paying salaries in Holvi
Security
Information on how Holvi keeps your money and personal data safe, plus our latest security updates
Legal
Find all our T&Cs, fee schedules, privacy policy, acceptable use policy, imprint and other legal documents
Contact us
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