Submit a request

Want to talk? Chat support for Holvi customers

We’re available on live chat to answer your questions. To access chat, log in at and click the chat icon in the bottom right corner.

Our chat hours are 10:00 – 16:00 from Monday to Friday EET (Finnish time). You can have a real conversation with us, or submit a request here.

Submit a request

Briefly describe your request. Please do not include sensitive information like your account number, social security number, passport number or entire card number.

I confirm to the best of my knowledge and belief that the information supplied on this form is correct and complete. I am aware that if it is found that the above transactions have been falsely reported Holvi holds the right to debit my card for any financial loss incurred. Holvi also have the right to report me to the police or other financial crime agencies for further prosecution if false reporting has occurred. I also understand that these details may be used as evidence in the event of any police enquiry or court hearing..

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