Submit a request

Want to talk? Chat support for Holvi customers

We’re available on live chat to help with any questions you might have. To access chat, log in to your Holvi account on web and click the chat icon in the bottom right corner.

Our chat hours are 10:00 – 16:00 from Monday to Friday (local time in Finland and Germany). You can have a real conversation with us here.

Briefly describe your request. Please do not include sensitive information like your account number, social security number, passport number or entire card number.

I confirm to the best of my knowledge and belief that the information supplied on this form is correct and complete. I am aware that if it is found that the above transactions have been falsely reported Holvi holds the right to debit my card for any financial loss incurred. Holvi also have the right to report me to the police or other financial crime agencies for further prosecution if false reporting has occurred. I also understand that these details may be used as evidence in the event of any police enquiry or court hearing..

Add file or drop files here