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You can lock and unlock Holvi cards easily anytime in the Holvi mobile app or at Holvi.com.
When should I lock my card?
Lock your card if you've misplaced it or want to pause it for a while. Locking stops the physical card from being used, and you can unlock it at any time.
Apple Pay and Google Pay keep working while the card is locked. If you think your phone or card details have been stolen, close the card instead. See How do I close my Holvi card?
Can't find your card? Close it and order a replacement. See How do I replace or renew my card?
📱How to lock and unlock your Holvi card in the app
To lock your card in the app
- Tap the profile icon in the upper right corner
- Go to Cards
- Tap the card you want to lock
- Tap 🔒 Lock card
To unlock your card in the app
- Tap 🔓 Unlock card (the same button)
- Select whether to unlock it permanently or temporarily for 10 minutes.
💻 How to lock and unlock your Holvi card in your browser
To lock your card via browser
- Click Cards from the main menu
- Choose the card you want to lock
- Click Options > Lock
To unlock your card via browser
- Click Cards from the main menu
- Choose the card you want to unlock
- Click Options > Unlock
- Open the Holvi app to confirm