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How do I verify my identity?

How do I verify my identity?

Want to verify faster? Read our guide!

Verify faster

 

Estimated time: 15 minutes

Identity verification is all about making sure it’s really you opening your account. To get started, download the Holvi app on your mobile device and log in.

What happens next depends on where you live and work.

Jump to your region

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🇫🇮 How to verify my identity in Finland

We’ll verify your identity using your Finnish Bank ID or Mobile ID. Unfortunately, if you don’t have a Bank ID or Mobile ID you won’t be able to open an account.

Instructions to verify with Signicat

You’ll see the name Signicat mentioned as the service provider when verifying your identity in Finland. Signicat is our trusted partner for identity verification services. You can also verify using your Mobile ID.

Note

Holvi can’t verify your identity by documents alone. However, if we need more info we might ask for a copy of your passport.

🇩🇪 How to verify my identity in Germany

Our partners at IDNow will verify your identity via video chat. We accept the following IDs:

  • Passport
  • ID Card

Instructions to verify with IDNow

  1. Log in to Holvi on your mobile device
    • If you haven’t already, download the Holvi app from the App Store or Google Play
  2. Follow the steps to add your personal details
  3. You’ll be guided to verify your identity with IDNow

You don’t need to book a time with IDNow, Just have your phone with a proper camera and ID ready. IDNow will guide you through the rest.

After the video chat, please wait until you’re redirected to your account – don’t close the app yet. To complete your identity verification, you’ll need to confirm your address.

🇪🇺 How to verify my identity in Eurozone

For business owners in Austria, Belgium, Ireland and Netherlands, AutoIdent by IDnow will verify your identity via video chat. We accept the following IDs:

  • Passport

Instructions to verify with AutoIdent

  1. Log in to Holvi on your mobile device
    • If you haven’t already, download the Holvi app from the App Store or Google Play
  2. Follow the steps to add your personal details
  3. You’ll be guided to verify your identity with AutoIdent

AutoIdent will guide you through the process of scanning your passport and face. Once done, you’ll receive a confirmation within 10 approximately minutes.

Pro tips

  • Make sure you have a good wifi connection
  • Find a well-lit space – dark rooms with spotlight make it difficult to read your ID
  • It might take a few minutes for our app to update your verification status

Technical issues with IDNow / AutoIdent?

Contact their support, or contact us via live chat.

  • Updated