How do I check or change my PIN code?
You can easily check or change your Holvi card’s PIN code either in the mobile app or in your browser.
Note: Virtual cards do not have a PIN code — only physical cards do.
📱 In the mobile app
Open the Holvi app and select your card from the home screen, then Alternatively, the profile icon in the top right corner and tap on your card. Tap Show PIN.
💻 In your browser
Log in at Holvi.com and go to Cards from the main menu. Select your card and open the Options dropdown menu. From there, choose either Show PIN or Change PIN.
My PIN code is locked – what do I do?
If you enter the wrong PIN three times, your PIN code will be automatically locked for security reasons. This is to help protect your card in case it falls into the wrong hands.
💻 How to unlock your Holvi card’s PIN code
You can only unlock your PIN by logging in via browser at Holvi.com – not in the mobile app.
- From the main menu, select Cards and click the blocked card.
- Click Options > Unlock PIN.
- Follow the instructions.
- To finalise the process, use your physical card and PIN once at a payment terminal or ATM (no withdrawal or payment required) to reactivate contactless payments and online purchases.
If you're unable to log in or run into issues, feel free to contact our support team – we're happy to help.