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Holvi Payment Services Oy

Hämeentie 11, 00530 Helsinki, Finland

Postal address:

Kaikukatu 2 C, 00530 Helsinki, Finland

Business-ID: 2193756-4

VAT Number: FI21937564


Supervisory authorities:

The Financial Supervisory Authority of Finland ("FIN-FSA") (address: PL 103, 00101 Helsinki) has granted Holvi payment institution authorisation according to the Payment Institutions Act (290/2010, as amended) under which Holvi may provide payment services in all Member States of the European Union and European Economic Area pursuant to separate notifications to the competent authorities in the relevant Member States.

Remark: Any claim or demand on Holvi Payment Services Oy or its branches shall be directed to the respective institution in charge of the account using the address details provided in this imprint. Every institution is maintaining its own and separated customer base.

Holvi Payment Services Oy - Zweigniederlassung Deutschland

Harzer Straße 39, 12059 Berlin, Germany

Commercial registry: Amtsgericht Charlottenburg HRB 201042 B

VAT Number: DE323112857


Supervisory authorities:

Besides the above-mentioned finnish Financial Supervisory Authority, where applicable, for customers served by Holvi’s German branch the German Federal Financial Supervisory Authority is effective (Address: Graurheindorfer Str. 108, 53117 Bonn, or Lurgiallee 12, 60439 Frankfurt, E-Mail: Web:

as well as

Deutsche Bundesbank, Wilhelm-Epstein Straße 14, 60431 Frankfurt am Main, Web:


Management and Board

Managing Director: Mr. Antti-Jussi Suominen

Chairman of the Supervisory Board: Mr. Dickson Chu

The Management Board is comprised of:

  • Mr. Dickson Chu
  • Mrs. Amaya Lopez Duran Viani
  • Mr. Antti-Jussi Suominen


(only for receiving scanned messages, for phone calls please use the Customer Support lines)

Fax Finland: +358 92 319 4337

Fax Germany: +49 30 69088781



Owner of the sites:, and other localized European internet domains redirected to

Customer Support

Customer Support contact information (English)

Customer Support contact information (German)

Customer Support contact information (Finnish)


Invoicing details:

Holvi Payment Services Oy

Hämeentie 11

00530 Helsinki


Business-ID: 2193756-4

Email invoices: (1 invoice pro PDF)

E-invoicing details

IBAN / OVT: 003721937564

OPERATOR & FORMAT: Maventa 003721291126 / Finvoice

In case services were rendered by a Holvi branch the respective invoicing details below are applicable:

Holvi Payment Services Oy - Zweigniederlassung Deutschland

Harzer Straße 39

12059 Berlin


VAT Number: DE323112857

General Complaints Procedure

Customers who are dissatisfied with the services offered by Holvi can use this contact form to file a written complaint. More information regarding the complaints procedure can be found in paragraph 21 of our Terms of Service.


Liability for links

Our website contains links to external third-party websites that are not under our control. For this reason, we cannot assume any guarantees for this third-party content. The particular party offering or operating third-party sites is solely responsible for the content of the pages linked to our website. The linked pages were reviewed for any possible legal violations or infringement of rights at the time they were linked. 

Illegal content could not be discerned at that time. However, it is not reasonable for us to continuously monitor the linked pages without having received any specific indication of a rights violation by said content. Upon receiving knowledge of such legal violations, we will remove the corresponding links as soon as possible.


All content published on this website is protected by Intellectual Property Law. Reproduction, modification, distribution and any other use outside the limitations of copyright law requires the prior written consent of the author or creator of the content. Downloading and copying content from this website is solely permitted for private use, not for commercial purposes.

In case content on this page was not created by the person(s) operating the page, third-party copyrights have been observed. Third-party contents are labelled as such. Nevertheless, if you happen to discover a copyright infringement, please bring it to our attention. Upon receiving knowledge of such violations, we will remove the corresponding content as soon as possible.

Reference: eRecht24

© 2019 Holvi Payment Services Oy, Helsinki. All rights reserved.

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