Holvi Payment Services Oy
Kaikukatu 2 C, 00530 Helsinki, Finland
Business-ID: 2193756-4
VAT Number: FI21937564
BIC/SWIFT: HOLVFIHH
Information about video recording at our premises can be found here
Supervisory authorities
The Financial Supervisory Authority of Finland ("FIN-FSA") (address: PL 103, 00101 Helsinki) has granted Holvi payment institution authorisation according to the Payment Institutions Act (290/2010, as amended) under which Holvi may provide payment services in all Member States of the European Union and European Economic Area pursuant to separate notifications to the competent authorities in the relevant Member States.
Note: Any claim or demand on Holvi Payment Services Oy or its branches will be directed to the respective institution in charge of the account, using the address details provided in this imprint. Every institution maintains its own separate customer base.
Holvi Payment Services Oy – Zweigniederlassung Deutschland
Hasenheide 54, 10967 Berlin, Germany
Commercial registry: Amtsgericht Charlottenburg HRB 201042 B
VAT Number: DE323112857
BIC/SWIFT: HOLVDEB1XXX
Information about video recording at our premises can be found here
As a tied agent pursuant to Section 3 (2) of the German Securities Institutions Act (WpIG), acting on behalf and under the liability of lemon.markets brokerage GmbH, Kottbusser Damm 79, 10967 Berlin, Holvi Payment Services Oy - German Branch offers you investment brokerage (§ 2 (2) No. 3 WpIG) of financial instruments within the meaning of § 2 (5) WpIG.
Supervisory authorities
Besides the above-mentioned Finnish Financial Supervisory Authority, where applicable, for customers served by Holvi’s German branch the German Federal Financial Supervisory Authority (BaFin), Address: Graurheindorfer Str. 108, 53117 Bonn, or Marie-Curie-Str. 24-28, 60439 Frankfurt am Main, E-Mail: poststelle@bafin.de, Web: www.bafin.de,
and
the Deutsche Bundesbank, Address: Wilhelm-Epstein Straße 14, 60431 Frankfurt am Main, Web: https://www.bundesbank.de/, are effective.
Holvi Payment Services Oy - Zweigniederlassung Österreich
Albertgasse 35/1, 1080 Vienna, Austria
Registered in the commercial register of the Commercial Court of Vienna under FN 636552 g
VAT ID: ATU81499512
BIC: HOLVATW2XXX
Supervisory authorities
Besides the above-mentioned Finnish Financial Supervisory Authority, where applicable, for customers served by Holvi’s Austrian branch the Financial Market Authority (FMA), Address: Otto-Wagner-Platz 5, 1090 Vienna, Web: https://www.fma.gv.at/, and
the Oesterreichische Nationalbank (OeNB), Address: Otto-Wagner-Platz 3, 1090 Vienna, Web: https://www.oenb.at/, are effective.
Management and Board
Managing Director: Mr Tuomas Toivonen
The Management Board comprises:
- Tuomas Toivonen
- Sascha Bross
- Adriano Celiento
Contact
Fax Finland: +358 92 319 4337
Fax Germany: +49 30 69088781
E-Mail: support@holvi.com
Website: www.holvi.com
Customer support
Customer Support contact information (English)
Customer Support contact information (German)
Customer Support contact information (Finnish)
Invoicing details
Holvi Payment Services Oy
Kaikukatu 2 C, 00530 Helsinki, Finland
Business-ID: 2193756-4
Email invoices: 21937564@scan.netvisor.fi (1 invoice pro PDF)
E-invoicing details
IBAN / OVT: 003721937564
OPERATOR & FORMAT: Maventa 003721291126 / Finvoice
If services were rendered by a Holvi branch, the respective invoicing details below apply:
Holvi Payment Services Oy – Zweigniederlassung Deutschland
Hasenheide 54
10967 Berlin
Germany
VAT Number: DE323112857
General complaints procedure
Customers who are unhappy with Holvi's services can use this contact form to file a written complaint. You can find more information on our complaints procedure in Section 21 of our Terms of Service.