If you feel that you have shared sensitive details with the wrong people or have been scammed, here's what to do:
- Contact our support as soon as possible.
- Log in to your Holvi app and lock any cards you think may be affected.
- Please reset your password using this link.
- If you have noticed any unauthorised transactions, please report those to us without delay as described here.
We’ll then be able to take over and make sure that your account is secure. Your request will be prioritised and handled as soon as possible.