Staying protected from debit and credit card scams
Safeguarding your Holvi Mastercard and protecting yourself from card scams is essential. By following these top tips, you can ensure a safer card payment experience and protect yourself from potential card scams.
- Keep your card in sight: When making payments, always ensure your Holvi Business Mastercard remains within your sight. Avoid letting it out of your hands to minimise the risk of unauthorised transactions.
- Monitor your accounts: Regularly review your account for any unfamiliar transactions. Setting up transaction alerts on your Holvi app can provide real-time notifications, allowing you to spot potential scams quickly.
- Report suspicious payments: If you notice any unrecognised card transactions, report them immediately to us as described here.
- Guard your card details: Never share your card information or PIN with anyone, including friends or family. Your card details are private and should remain confidential.
- Use secure communication: Only communicate with us via secure channels (contact request or Messaging). Be cautious of unexpected emails, texts, or calls, and verify their authenticity with your bank before responding.