To see your e-invoice address in Holvi, e-invoicing must be activated first. Once it's active, you can find your address under Accounts > E-invoices > Settings.
How to find your e-invoice address
Once you've activated e-invoicing, you can easily find your address by following these steps:
đź’» On the web (Holvi.com)
- Log in at Holvi.com
- From the left menu, select Accounts > E-invoices.
- Click Settings at the top right.
📱 In the app
- Click the profile icon in the top right corner.
- Scroll down to Settings > E-invoice receiving.
Information you need to share with your invoicing parties
Copy and share the following details with anyone who sends invoices to your company. Ensure that all the information is correct to make sure that the e-invoices arrive correctly in Holvi:
- E-invoice address: [Your unique e-invoice address]
- Operator: Apix Messaging Oy
-
Operator ID:
003723327487
FAQ – Frequently asked questions
How do I activate e-invoicing?
If you can't see your e-invoice details on the Settings page, you'll first need to activate the service. Learn more: How to activate e-invoicing.
Please note: Your Holvi plan must include invoicing for e-invoicing to be available. Check our pricing page to be sure.
What's the difference between the operator and the operator ID?
- Operator is the service provider (Apix in our case) that delivers e-invoices – the same way that Posti delivers mail.
- Operator ID is the unique code identifying the operator in the e-invoicing network, to ensure correct delivery.
My invoicing party's system asks for my business ID. Is it required?
Yes – while your e-invoice address is the most important piece of information, it's good practice to also provide your invoicing party with your official business name and business ID. This ensures that the invoice is correctly assigned to your company.
My invoicing party says the address isn't working
Check that the e-invoice address, operator, and operator ID you’ve given them are correct and up to date. Then ask your invoicing party to verify their system and input fields.
Also, check that you have no other active e-invoice address outside Holvi, as multiple active addresses may interfere with invoice delivery. An easy way to check this is by looking up your business on verkkolaskuosoite.fi.
If it’s still not working, please contact us.