I'm waiting for money – when will it arrive?
How fast an incoming transfer reaches your Holvi account depends on the payment method used and when the sender makes the payment.
This article explains how incoming transfers work.
|
Payment method |
When it's processed |
When it arrives |
|
Incoming transfers (receiving SEPA transfers) |
Continuously, with last incoming cycle at 16:45 CET on banking days |
Incoming transfers are processed and arrive to customer accounts in real time as they reach Holvi |
|
Holvi-to-Holvi transfers |
Continuously, with last incoming cycle at 15:30 CET on banking days |
Incoming transfers are processed and arrive to customer accounts in real time as they reach Holvi |
|
Top-ups |
Every day, 24/7 |
Instantly |
What is a business day?
Business days are Monday through Friday, excluding holidays. Transactions received on a Saturday, Sunday and public holidays are processed on the next business day.
What is a banking day?
A banking day is any day that the bank is open and accepts banking transactions. Banking days do not always coincide with business days. Find our list of non-banking days here.
Cut-off times for incoming transfers (receiving bank transfers)
Transfer arrival times depend on what day/time the transfer was carried out and when the sending bank processes outgoing transfers. At the latest, the payment will arrive in your Holvi account within 1 banking day of being processed by the sending bank.
Note
If a transfer is made outside of banking hours, the sending bank will process the transfer on the following banking day.
My incoming transfer hasn’t arrived within 1 banking day
If a transfer hasn’t arrived within 1 banking day of being processed by the sending bank, please ask the sender to confirm it was sent as a STEP2 SEPA payment. Holvi is unable to process other payment types.