To order a new card, log in at Holvi.com and go to Cards > Order new card.
See below for more details.
Who can order a Holvi Debit Card?
To order a card your account must meet the following requirements:
- Only account creators and admins can order cards
- You must have completed your business and personal verifications
Ordering your first Holvi Debit Card
To order a card, follow these steps:
- Log in at Holvi.com.
- Go to Cards from the main menu.
- Click Order new card in the top right.
- Select your debit card type – or apply for a credit card.
- Follow the steps to complete your card order.
Note
If you don't have a verified home address, we'll ask you for Proof of address - for example, a utility bill (no older than 3 months) with your name and current residential address on it (home address, not business). It can be a phone bill, electricity bill, tax card, insurance bill or any other official document that has the previously mentioned information.
Ordering additional cards
Find out how many cards are included in your pricing plan and how to order more cards. You can also view what fees apply.
If you don't see the option to order additional cards, please:
- Go to Cards from the main menu.
- On the page that opened - click the Back arrow on the top left
- You will now see a Create new card button that you can use to order a new card.
Delivery address and replacement cards
We'll send you a new card before your old card expires, so keep your home address up to date. You can change your address under Cards > Options > Settings, then edit the address.
This address will be used the next time a card gets ordered. Changing this address directly after the card has been ordered will not change the address of a card that has already been sent.
Merchants may check this address when you make online purchases, so make sure to use this as your billing address.
Ordering cards for a new (second) company
If you open a new company account in Holvi using your user profile, the first card will not be automatically ordered when the new company is verified.
To order a card, select the correct company > Cards > Order new card.
Expected card delivery
If you order an additional card, your card order will be processed the next business day.
After ordering a card, you should receive your Holvi Business Debit Card within 10–15 business days.
How to activate your card
To activate your Holvi Business Debit Card and start using it everywhere Mastercard cards are accepted, follow these steps:
- Log in with your Holvi credentials at holvi.com/card/activate.
- Enter your card details to activate it and receive your PIN code.
Please note that you will not receive a separate letter with your PIN, instead it will be shown to you in your account after activating the card.